I just read the new Gartner report “Mobile Collaboration Will Be Driven by Consumer Technologies and Behaviors.” Smart phones already have keyboards and fully functional HTML Web browsers. The price of cell phones is dropping dramatically, while at the same time, their capabilities are increasing. The mobile phone is becoming a fully-functional computer in your hand.

But it’s more than that, because mobile devices also have a basic knowledge of their location from the network, and GPS and other location-sensing technologies will become increasingly common during the next five years. This will allow people to get location-specific information. For example, a person standing outside a restaurant can look up reviews left by previous customers commenting on the service.

Add to that our ability later this year to let Web users log in, and tie their identity to their membership record. Imagine…

  • An endowed member traveling could get on his cell phone the directions to the nearest temple, a list of the session starting times, information on whether clothing rental is available, and the times the cafeteria is open.
  • A nonmember (or member traveling in an unknown city) could get on his cell phone the address of the closest meetinghouse and times of the next sacrament meeting.
  • A temple engineer who is having a problem with a piece of equipment could look up the maintenance manual off the Church Intranet and if that didn’t answer his question, he could take a picture of the problem with his cell phone and transmit it to an engineer at headquarters.
  • A member in Japan who commutes to work two hours each way could get a podcast and listen to this week’s gospel doctrine scripture reading assignment.
  • A humanitarian missionary providing emergency relief in Indonesia could share images and information with missionaries doing the same in Sri Lanka.

Just food for thought.

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