Two-Step Verification is an additional security feature for your Church Account that helps prevent anyone from using your account even if they know your password.
Get started at account.ChurchofJesusChrist.org and choose Two-Step Verification under Security Settings.
You may select one or all of the following options:
- Text Message. When you sign in, this option will send a security code to your mobile phone. You enter the security code to complete the sign-in. That proves that you are the authorized user because you have access to your mobile phone.
- Okta Verify App. This option lets you approve a sign-in request with a simple tap on your phone. A security code is generated that you can enter as a backup.
- Google Authenticator App. This option lets you approve a sign-in request by entering a security code generated by the Google Authenticator App.
- Security Key or Built-in Authenticator. This option lets you approve a sign-in request by tapping a security key plugged into your USB port. (This option requires the purchase of security key hardware.)
I have been unable to use my smart phone LDS app now for months because I cannot figure out how to log in! How do I do this. I downloaded the Okta Verify app, but the screen that comes up is No accounts added. I’m I supposed to create an account? If so, how??? Everything I try just deadends. This is incredibly frustrating and, in my view, very unnecessary. Yes, I’ve tried having the app open on my phone. I’ve tried “pushing” from LDS.com nothing does anything.
You can call 801-240-HELP for help.
I cannot pay my tithing or other donations on my phone or computer, it asked me to push to my old phone which has quit working and I’m now using an Apple 11. I installed the Okta verify app on my iPhone but it keeps telling me to go to my old phone. How do I get it to work on my iPhone. It gets very frustrating to not be able to pay online. I have done it for years until the church now requires double verification. Can you help me?
How do I add the church account to my Okta verify app on my iPhone so I can pay my tithing?