facilities-issue-reportingFacilities Issue Reporting (FIR) is an application that allows LDS unit leaders to report issues to local facilities management. A leaky faucet, a damaged wall, and a malfunctioning heating or cooling system are just a few examples of the maintenance work performed by local facilities management.

FIR simplifies the interactions between facilities management offices and local ecclesiastical leaders. It enables leaders to submit, track progress of, and view details of facilities issues in their respective buildings. Facilities managers can easily and instantly provide updates to unit leaders through the application.

FIR has now released a mobile app to make reporting facility maintenance issues easier. The app is currently available in English for the USA and Canada. Download the app for Apple iOS and for Android. Throughout 2016, the mobile app will be released to more localities and in additional languages.

You can also report facilities issues online at lds.org/fir.

Here is a list of the leadership positions authorized to report facilities issues:

  • Stake/District: President, First Counselor, Second Counselor, Clerk, Executive Secretary, clerks, High Councilor, Stake PFR, Physical Facilities Representative.
  • Ward/Branch: Bishop/Branch President, First Counselor, Second Counselor, Executive Secretary, clerks, Elders Quorum President, ward council members, Ward Building Representative.
  • Other: Various positions in facilities management offices, area offices, Family History Centers, temples, missions, LDSFS offices, seminaries, institutes, bishops’ storehouses and other welfare locations, distribution services locations,

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